Terms of Service

Article 1 (Purpose)

These Terms set out the rights, obligations and responsibilities of Indinity Inc. (the “Company”) and users, and other necessary matters, in connection with the use of the Docca service (the “Service”) provided by the Company.

Article 2 (Definitions)

• “Service” means Docca as provided by the Company, including storing, rendering, versioning and sharing HTML documents and connecting AI agents (MCP), and all related services.
• “Member” means a person who has registered as a member by providing personal information to the Company and who may continue to use the Service.
• “Workspace” means the space in which a Member stores and manages documents. A Member may invite other Members to use it together as team members.
• “Guest” means a person who views or comments on a document without registering, through a share link or a document-level invitation created by a Member.
• “Paid Plan” means a subscription product the Company provides for a fee (such as Plus and Pro).

Article 3 (Posting and Amendment of the Terms)

1. The Company posts these Terms on the Service so that users can easily read them.
2. The Company may amend these Terms to the extent that the amendment does not violate applicable laws, including the Act on the Regulation of Terms and Conditions and the Act on Promotion of Information and Communications Network Utilization and Information Protection.
3. When the Company amends these Terms, it will announce the effective date and the reasons for the amendment, together with the current Terms, from 7 days before the effective date until the day before it. Changes unfavorable to users will be announced at least 30 days in advance.
4. A Member who does not agree to the amended Terms may request to withdraw membership. A Member who continues to use the Service after the amended Terms take effect is deemed to have agreed to the changes.

Article 4 (Provision and Change of the Service)

1. The Company provides the following services:
   • Storing, rendering and versioning HTML documents (version history, comparison, rollback)
   • Sharing documents and workspaces (share links, team member and guest invitations, comments)
   • Creating and editing documents through connected AI agents (MCP)
   • Any other services the Company develops or provides to Members through partnerships or otherwise
2. The Company provides software services only. Human-delivered services such as advertising agency work or marketing consulting are not part of the Service and are not sold separately.
3. If the content, method of use or hours of the Service change, the Company will post the reason for the change, the content of the changed Service and the date of provision on the Service before the change.
4. The Company may modify, suspend or change all or part of the services provided free of charge as required by its policies and operations, and will not separately compensate Members for this unless applicable law provides otherwise.

Article 5 (Service Hours)

1. The Service is, in principle, available 24 hours a day, every day of the year, unless there are special business or technical obstacles.
2. The Company may restrict or suspend all or part of the Service in the event of scheduled maintenance, service development, system failure, a surge in usage, power outage, natural disaster or similar causes.

Article 6 (Membership Registration)

1. A user applies for membership by entering member information in the sign-up form set by the Company and indicating agreement to these Terms.
2. The Company registers applicants as Members unless any of the following applies:
   • The applicant has previously lost membership under these Terms
   • The registration contains false information, omissions or errors
   • Registering the applicant would otherwise significantly interfere with the Company’s operation of the Service
3. If any information registered at sign-up changes, the Member must notify the Company of the change within a reasonable period, for example by updating their member information.

Article 7 (Withdrawal and Loss of Membership)

1. A Member may request withdrawal at any time, and the Company will process the withdrawal immediately.
2. The Company may restrict or suspend membership if a Member:
   • Registered false information when applying
   • Threatens order, for example by interfering with others’ use of the Service or misusing their information
   • Uses the Service to engage in acts prohibited by law or these Terms or contrary to public order and morals
3. If the Company terminates a membership, it will cancel the registration. In that case, the Company will notify the Member and give them an opportunity to explain, within a period of at least 30 days, before the cancellation.

Article 8 (Paid Plans and Payment)

1. In addition to the free plan (Free), the Company offers Paid Plans (Plus, Pro). The price and features of each plan are posted on the Service. Displayed prices include value-added tax (VAT).
2. Payments are processed by Paddle.com Market Limited (“Paddle”) as Merchant of Record. Receipts, payment method management, tax calculation and refunds are also handled through Paddle.
3. Paid Plans are monthly or yearly subscriptions that renew and are charged automatically at each billing cycle unless canceled.
4. Paid Plan fees are a flat rate per workspace and include a set number of members (excluding guests) for each plan. Team members beyond the included number are charged the per-member fee posted on the Service. If additional team members are added during a billing cycle, the amount for the remaining period is charged immediately. If they are removed, amounts already paid are not refunded, and the reduced number is billed from the next payment.
5. When switching to a more expensive plan, the difference for the remaining period is charged immediately. When switching to a cheaper plan, the new amount is charged from the next payment after the current billing cycle ends.
6. After canceling a subscription, the Member may keep using the Paid Plan until the end of the period already paid for, after which the workspace moves to the free plan.
7. If, after moving to the free plan, stored data exceeds the free plan’s storage limit, viewing and sharing documents remain available but new saves may be restricted.

Article 9 (Withdrawal of Subscription and Refunds)

1. Within 14 days of the first payment or a renewal payment for a Paid Plan, a Member may request a full refund without giving a reason. When refunded, the subscription ends immediately.
2. No refund is available after 14 days from payment. The Member may cancel the subscription so that it ends automatically on the next billing date.
3. Refund requests are accepted by email (support@indinity.co) or through the link in the Paddle receipt. The Company will inform the Member of the result within 7 business days. Refunds are returned to the original payment method.
4. Details of the refund policy are posted on the separate Refund Policy page (/en/refund).
5. Notwithstanding this Article, where applicable laws such as the Act on the Consumer Protection in Electronic Commerce are more favorable to the user, those laws apply.

Article 10 (Obligations of the Company)

1. The Company does not engage in acts prohibited by law or these Terms or contrary to public order and morals, and does its best to provide the Service continuously and reliably.
2. The Company maintains a security system to protect personal information so that Members can use the Service safely.
3. If the Company finds an opinion or complaint raised by a Member regarding the use of the Service to be justified, it will handle it and communicate the process and result by email or other means.

Article 11 (Obligations of Members)

1. Members must not:
   • Register false information when applying or making changes, or use another person’s information
   • Infringe intellectual property rights, including copyrights, of the Company or third parties
   • Damage the reputation of, or interfere with the business of, the Company or third parties
   • Store on the Service, or distribute through share links, obscene or violent content, malicious code, or other information contrary to public order, morals or law
   • Engage in other illegal or improper acts, such as excessive automated requests that interfere with the normal operation of the Service
2. The content of documents that a Member stores or shares on the Service, and the rights and responsibilities for them, belong to that Member.

Article 12 (Rights to Content)

1. Copyright in documents a Member stores on the Service belongs to that Member. The Company uses them only to the extent necessary to provide the Service (storage, rendering, sharing, backup).
2. Copyright and other intellectual property rights in works created by the Company (Service screens, templates, etc.) belong to the Company.
3. Members must not, without the Company’s prior consent, use information obtained through the Service whose intellectual property rights belong to the Company for commercial purposes by copying, transmitting, publishing, distributing, broadcasting or other means, or allow third parties to do so.

Article 13 (Dispute Resolution)

1. The Company strives to reflect legitimate opinions or complaints raised by Members and to compensate for any damage.
2. If a Member applies for relief in connection with an electronic commerce dispute between the Company and the Member, the matter may be settled through mediation by a dispute mediation body commissioned by the Fair Trade Commission or a city or provincial governor.

Article 14 (Jurisdiction and Governing Law)

1. Lawsuits concerning disputes between the Company and a Member arising from the use of the Service shall be brought before the Seoul Central District Court of the Republic of Korea as the court of first instance.
2. The laws of the Republic of Korea apply to lawsuits between the Company and a Member.

Addendum

These Terms take effect on September 2, 2026.